faqs

Our machines are designed to be extremely user-friendly, with an intuitive interface that can be learned in as little as a day. In order to ensure that customers can seamlessly connect the production process, we have carefully adjusted all the key parameters before the machine leaves the factory to ensure that the machine reaches the best working condition. After customers receive the machine, we have supporting videos, including the installation of air pumps, water pumps, exhaust fans and other standard accessories, and power on. Once these steps are completed, the machine can be put into production immediately.

At the same time, there are what types of materials it is not suitable for or cannot handle

Can cut acrylic, wood, plastic, paper, fabric leather and other non-metal, not suitable for cutting chlorine-containing materials such as PVC, vinyl and other toxic materials. Because the heat produced by the chlorine smoke toxic to health, while corroding machinery.

Laser tubes, lenses.

Replace 60W-130W laser CO2 tube, length 1080mm-1680mm, for your choice.

A laser tube can last about 4,000 hours if used correctly. It depends on the frequency and power used. Judging by the laser beam, the laser beam at work is purple, and the laser beam will turn white when it is about to fail.

For laser tubes with a power of up to 80w, and mainly for cutting or engraving materials that are cleaner and less prone to contamination, silicon mirrors are our first choice. This is due to the extremely high reflectivity of the silicon material (more than 99%), which ensures the efficient use of laser energy, thus improving the processing efficiency and quality.

Support laser design system LightMaker on PC and LightMaker APP on mobile. Compatible with a variety of design software, including AI, PS, CorelDRAW, AutoCAD, Solidworks, etc., support to upload high-quality JPG, DXF, AI, DST, PNG, BMP, TIF, SVG and other files.

Yes, we have shipped the machine with all the necessary accessories as standard, such as air pumps, water pumps and exhaust fans. Just connect the machine according to the video below.

If you know how to use the drawing software to make and process pictures, use the subsidized speed and power to test the materials you need to cut or carve, and record the parameters, you can skillfully operate the machine in an hour or two.

Our machines can both cut and carve, and can cut and carve continuously.

Indeed, the aging of the machine is difficult to avoid in the long-term use of any brand of equipment. For our machines, under the conditions of normal use and maintenance, the service life can reach 2 to 5 years, if the performance is affected by the aging of the parts, such as the decline of the engraving quality, we provide a comprehensive replacement service to ensure that every machine can be maintained in the best condition. All of our key components are designed as replaceable structures, so no matter which part of the problem, you can find the appropriate solution without worrying about the abandonment of the whole machine. During the warranty period, any failure due to manufacturing defects will be covered by free repair or replacement service. And beyond the warranty period of maintenance needs, we will be based on the specific parts cost, maintenance difficulty reasonable cost quotes..

he larger the wattage of the laser tube, the thicker the thickness of the material that can be cut, and the laser spot will theoretically be larger. Therefore, it is better to use a small power laser tube of 50w or 60w for engraving.

We have 60-150w laser tubes for your choice.

A lens with a short focal length focuses on a smaller diameter of the laser spot, so it can achieve finer image engraving. Focusing lenses with long focal lengths are more conducive to cutting thick materials.

Our machines have open cover protection, scram switch, cooling system protection, alarm light, 5X clamshell protection, etc.div>

Yes, these are standard for our laser machines.

Usually the power of the laser tube depends on two parameters: 1. The diameter of the tube, the higher the diameter of the laser tube, the greater the power 2. The length of the tube, the longer the laser tube, the greater the power.

No, the laser power supply and laser tube must be upgraded at the same time to match the power level. Taking a 60w laser system as an example, if only the power supply is upgraded to 80w without replacing the laser tube, the excessive current output may cause unnecessary pressure on the laser tube originally designed to withstand 60w current, thereby shortening its service life. On the contrary, if only the 80w laser tube is replaced without upgrading the power supply, the original power supply may not be able to provide enough current to drive the new laser tube stably, affecting the processing effect and even damaging the equipment.